Returns & Exchanges

At Reco Surfaces, we want you to be completely satisfied with your home renovation project. If your wall panels or flooring are not a perfect fit, you can return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and details of the surface materials you wish to return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Carefully repackage the items in their original protective wrap and boxes to ensure that panels and trim remain undamaged during transit.

3

Ship to Warehouse

Affix the provided return label or use a tracked courier service to send the materials back to our central distribution center for inspection.

4

Quality Inspection & Refund

Once our team verifies the items are in resalable condition, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing